Privacy Policy

Here at Toprankly, we're committed to protecting your privacy like it's gold so it doesn't end up in the wrong hands.

Introduction

We protect all the data and information we may collect from visitors on our website, and users of our products and services.

‘Trust’ is our watchword so we just want to let you know that we do not trade, sell, or rent out any of your data to any third-party for any reason.

To show our commitment, we'll outline in this policy exactly the kind of personal data we collect and why, what we do with your personal data, how we secure your personal data and how you can change or delete your personal data.

Please read the following carefully to understand our views on and practices (policies) regarding the collection, use, disclosure of personal data when you use our services and the choices you have associated with that data.

1) Definitions

Personal Data

Personal data means any information that relates to an identifiable individual (one who can be identified directly or indirectly by reference to those data).

Usage Data

This is data generated automatically or from the system’s service infrastructure itself, relating to a customer's account activity ( for example the duration of a page visit).

Cookies

Internet cookies are small pieces of data sent from a website and stored on your device (computer or mobile phone) by your web browser.

Data Controller

Data controller means the legal person (or group of individuals) who is responsible for keeping and the use of personal information on the computer or in structured manual files. A data controller also determines the manner in which or the purpose for which any personal information is processed.

We are the data controllers for your personal data so you can be sure that your data is safe.

Data Processors (or service providers)

We may employ the services of various service providers to ensure that your data is processed more effectively. Data processor means any legal person who processes a data (but is not have any responsibility or control over the data) on behalf of the data controller.

Data Subject

A data subject is one who uses a service (like ours) and whose personal information is being collected, held, or processed.

2) What Information Do We Collect and How Do We Collect It?

Personal data

While using our service we may ask you to provide some personal information that we can use to identify you. This information may include but is not limited to:

  • Your first name
  • Your state
  • Your province
  • Your Zip/postal code
  • Your city

Usage Data

We may also collect information such as your computer's IP (internet protocol) address, the type of browser you use, your browser version, the pages on our website that you visit, the date and time of your visit, how long you spend on those web pages, and other statistics.

This information helps us to ascertain how our service is accessed and used.

Location Data

When you make use of our service, we may also receive and store information about your location if you grant us the permission to do so. We use this data to provide you with relevant features of our services, as well as to improve and customize our service.

You can easily enable or disable device location when you use our service at any time through your device settings.

3) How Do We Use The Information Collected?

If you hold an account or use any of Toprankly's service, then we may use your basic content information to contact you with relevant content such as;

  • Marketing or promotional materials
  • Newsletters
  • Blog Posts
  • Other relevant information that may find interesting

If at any point in time you wish to opt-out of receiving any marketing messages from us, you can click on the unsubscribe link or follow the instruction provided in any email we send you.

4) Use of Cookies

Our website uses cookies to collect information about your browsing or purchase behavior on a particular device (computer or mobile phones) which includes information about pages viewed, the duration of time spent on a webpage, products purchased, and your navigation around our website.

We use these cookies to enhance and deliver a better user experience by delivering targeted ads that are relevant to you, measuring the effectiveness of marketing campaigns, and even limiting the number of times you may see a particular ad.

Don't worry, we won't use these cookies to steal personal information like your name, address, or other classified information on your device, nor will we hijack your device.

By visiting our website, you grant us the permission to send these cookies to your device and accessing them when next you visit our site in the future.

Through the settings section of your website, you can delete cookies or configure your internet browser to reject all cookies any time you visit our site.

However, if you reject cookies, your user experience may be affected when using our site.

5) Do We Share Your Personal Information?

We do not sell or rent any of your data to any other third party. However, as an essential part of being able to render our services to you, we may share your data with the following categories of companies:

Professional service providers to help us provide, analyze, and improve our service e.g marketing agencies, advertising partners, and website hosts

Law enforcement or fraud protection agencies to prevent fraud or abuse of Toprankly or it's users

Payment service providers to handle all cash transaction.

6) How Do We Store Your Personal Data?

We review and enhance our security and privacy policies periodically so that only the right individuals have access to the information.

Though we have such security measures in place, we cannot guarantee that these measures will make our computers 100% secure and prevent the individual information on them from being illegally accessed or stolen - remember that no method of electronic storage or method of transmission over the internet is absolutely secure.

A password protects your account for your privacy and security so you must carefully choose the appropriate (strong) password, restrict unauthorized access to device or computer, and signing off once you are done accessing account.

7) Retention Of Information

We may retain and use your data information for a period of time that is required to comply with our legal obligation, enforce our agreement, or resolve a dispute.

If you wish to no longer use your account or request that we cease to use your personal information to provide you our service, you can send us a mail at privacy@toprankly.com to delete your account and we will try to delete your information quickly upon receiving your request.

We may retain an archived copy of certain records that we deem necessary for our accounting and legal purposes or required by law.

8) Our Privacy Towards Children

Here at Toprankly, we do not overlook the protection of children privacy because it is particularly important in data protection.

We’ll never knowingly collect any personal data of anyone under the age of 13 unless parental consent is made available prior to using our service. If we discover any individual information that we may have collected from a child (under 13 years), that data will be removed from our system immediately.

Because we do not collect such information, anyone under the age of 13 is not eligible to use our service. If you, as a parent or guardian obtains actual knowledge that your child is using our service without your consent, please contact us at support@toprankly.com and we'll ensure that all the personal data of your child is erased completely from our system.

9) Your Rights and Access to Information

At all times, Toprankly is committed to protecting and respecting the privacy within your account. Under the GDPR, as a user of our service, several rights are available to you in relation to any personal data that we hold about you. These rights include:

Right to Access

You have the right to know the kind of personal data we hold about you, how we store it, as well as how we process it. You can obtain this information by simply sending a request via email to our support team at support@toprankly.com

The Right of Rectification

You have the right to correct any inaccurate information that we hold about you.

The Right to Stop Marketing Messages

You have the right to opt out of any marketing email that we send you. To exercise this right, simply click on the 'unsubscribe’ link in any of our emails.

The Right to Erasure

Upon receiving your request, we can delete your personal data at any time without you having any specific reason for doing so. This is also known as the right to be forgotten.

As a user of our service, if you wish to exercise any of your rights in accordance with the GDPR, please send us a specific request to support@toprankly.com and we'll grant your request with 30 days, where possible.

10) Changes To This Privacy Policy

We may update our Privacy Policy from time to time, hence you are advised to review this privacy policy frequently for any changes to stay informed about the measures we are adopting to help protect your personal information. Where appropriate, you will be notified by email.

11) Contact Us

If you wish to make an inquiry regarding this privacy policy, our services, website or anything else, you can contact us using the following information:

Address
XPONENT
700/B, DT Road.
Chittagong-4100.

Email
support@toprankly.com

Phone Number
+88 (01919) 532 888